Returning your product
Whenever products fail to meet your expectations, you can return them to us. Products are ought to be sent back within 30 days of the date of purchase, on the condition that the product is not broken and it's in its original packaging. Furthermore, there are a few conditions to meet before returning a product.
Return conditions
- Shipping costs are not covered when returning a product.
- Without the original packaging, the return cannot be processed.
- Discounted items from a final sale cannot be returned for a refund nor exchanged.
Register your return below and we will process your return and assess it for eligibility. After it has been accepted, we will send you an email and your refund should be in your account within 7 to 14 days depending on your bank.